Frequently Asked Questions
We've compiled a list of some Frequently Asked Questions below.
Q: What is a homeowners association?
A: It is a not for profit entity registered with the state and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provisions of the legal documents: CC&Rs, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online within the Documents page of this site. The association is financially supported by all members of the unit owners association. Membership is both automatic and mandatory.
Q: What is a "management company," what do they do, and how do I reach them?
A: A management company is contracted by the Board of Directors to provide services such as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports. It is also a general clearing house for problem-solving, communications with unit owners and the Board of Directors, as well, as serving in an advisory capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company is May Management and may be reached online at www.maymgt.com or via phone at 904-273-9832.
Q: What are the Bylaws?
A: The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the association, as well as other specific items that are necessary to run the association as a business. The Bylaws for the association may be viewed online within the Documents page on this site.
Q: What is the Board of Directors?
A: The unit owners association is an entity and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the unit owners or as otherwise specified in the Bylaws. The limitations and restrictions of the powers of the Board of Directors is outlined in the association's governing documents found within the Documents page on this site.
Q: Are Board Meetings open to all residents? If so, when and where are they held?
A: Yes. Board Meetings are typically held on the third Thursday of every month at 4530 Corrientes Cir S at 4:00 p.m. with the exception of July and August when no meetings are held. Board meetings are listed on the Calendar which may be viewed by clicking here. Any changes to the Board meeting location will also be posted on the Calendar and the agenda. Corresponding meeting agendas can be found in the Board Meeting Agenda folder in the documents section of our website..
Q: What is my assessment?
A: The assessment is the periodic amount due from each unit owner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. If you have questions about your account or paying your assessments, contact our management company, May Management at 904-273-9832.
Q. When Do I Get my Coupon Book?
A. Typically there may be a three to six week delay between the period of time that you settle on your home and when May Management receives your settlement sheet from the settlement company. Your name is then entered into the community database and temporary coupons will be sent as well as a formal welcome letter that includes instructions on how to enroll in the direct debit program, if you so choose. In December of each year, you will receive a coupon book and budget detailing the expected expenses and income for the year. If you have any problems receiving this material, please contact your Community Association Manager (CAM) at May Management.
Q: How do I make an assessment payment?
A: There are a number of ways for homeowners to pay their assessment fees. Go to the section Dues Payment for further information on this website.
Q: What services does my assessment provide me?
A: Assessments are used for the operation and maintenance of the community association, including mowing each homeowners lot, maintenance of the common areas, gatehouse security, etc.
Q: How is the amount of my assessment determined?
A: The fiscal year Budget provides funding for the operation of the association to include administrative costs, maintenance and reserves. Reserve funds are monies set aside for future expenses based upon the life expectancy of certain items including exterior lighting, road surfaces, entrance signs and storm drains, etc. These amounts are then divided by the number of units in the development. Subsequent budgets are developed by the Board of Directors and are adjusted periodically to meet anticipated expenses.
Q: What happens if I don't pay my assessment?
A: The maintenance and management expenses incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Assessments are due on the first day of the month In accordance with the documents, and the Association may assess late charges and interest on accounts not paid by the due date. Delinquent accounts may also be turned over to the attorney's office for collection.